Latest News
Health and Safety: why accreditation matters   We manage nearly 2,000 sites across the UK and employ around 800 staff members. Ensuring every single one of them can do their job in a safe environment means implementing robust health and safety procedures that get them home safely to their loved ones at the end of every working day or night.
How to recruit great staff, the RUK way   We’ve all heard the phrase ‘people are our greatest asset’, and at RUK we truly live by that ethos.
Receptionists: 3 ways to deliver excellent customer service   As a receptionist, you’re the face of a business – the first port of call for customers and clients. You’re the gatekeeper of a brand, and the gateway to a building. And dealing with people – whether that’s in person, on the phone, or online – is a core part of that role.
5 ways company values are key to business success   Strong company values are the foundation of any successful business.
Near miss reporting, and why it’s so important   Near misses are the almost-accidents that could – on another day, or in another moment in time – become real accidents. So it’s absolutely vital that we report and rectify them when they happen.
6 steps to boost employee engagement   For any business, employee engagement is key to getting the most from your staff and ensuring they stay motivated at work
RUK In Focus: RUK’s Marketing Ambassador Role in Action  
RUK In Focus: How we Tailor our Concierge/Residential Service to Every Client  
RUK In Focus: How We Improved Communications in a Multi-Tenanted Office Building  
Covid-19: GUK & RUK Show Why Training is Key in a Crisis  

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GUK & RUK Service Excellence Awards 2024

What a fantastic night we had on Thursday celebrating our fantastic people at our Service Excellence Awards 2024. Our annual awards are a chance for us to celebrate our staff, recognising service excellence and showcasing the outstanding work of our individuals and teams across the business.

The night was a huge success, and it was so great to see so many of our clients and colleagues. We’re so proud of everyone who was nominated, shortlisted and won awards. The quality of the entrants was outstanding this year.

We’d like to say a big thank you to everyone who nominated and attended, but most of all a huge congratulations to each of our winners, we are very proud of you all for your achievements:

GUK’s Rising Star: Mohammed Maroof
RUK’s Rising Star: Rafaela Morais Da Silva
GUK’s Service Excellence Award: Kevin Stockwell
RUK’s Service Excellence Award: Geraldine Hamer
GUK’s Extra Mile Award: James Appiah
RUK’s Extra Mile Award: Safiya Khan
Service Delivery Manager of the Year: Gary White
Employee of the Year: Jonathan Guerriero
Team of the Year: The Liberty Shopping Centre