In today’s competitive business landscape, and in an age of instant online reviews and social media shares; providing good customer service is more important than ever. Regardless of the product or industry, the way you look after your customer before, during, and after a purchase is often the deciding factor that gives you the edge

Six-year-old Tony Hudgell has dreams of becoming a professional racing driver when he grows up. A double amputee who has raised more than £1.5 million for charity after being inspired the late Captain Sir Tom Moore, Tony is the mascot for the charity Back On Track – which provides support to injured veterans. Last week,