Latest News

RUK In Focus: How Training Enables us to Offer a Flexible Reception Service

We’re proud to offer a flexible reception service to our clients. That flexibility coupled with our training program makes our receptionists one of a kind. All RUK receptionists, undertake bespoke embedded training utilising our Customer Service Excellence Program. They also receive more tailored training based on the unique requirements of their roles. We saw a


Covid-19: GUK & RUK Show Why Training is Key in a Crisis

During the height of the Covid-19 pandemic, we saw our front of house services hit the most due to office closures and home working. Many sites were temporarily reduced to one receptionist. A Building Manager at one specific site, who formed part of the wider RUK team was a vulnerable individual and it was deemed


Recruitment Open Evening

      Recruitment Open Evening – Wednesday 26th February 16.00 – 20.00 RUK need you! Due to extensive growth within Central London, GUK our sister company are launching their first Recruitment Open Evening.  We are looking for anyone with experience as: Security/Reception Managers Security/Reception Supervisors Receptionists Security Officers Come and meet our Managers who


No ad-hoc drama with RUK

With the summer holidays in full swing we know it can be a busy time with staff taking time off. RUK have been providing fully trained front-of-house staff for different types of properties for many years. Our ad-hoc cover service remains one of our most requested services. We tailor our reception and concierge services, providing


RUK – Helping to create a ‘one team’ ethos

                    A ‘one team’ ethos is something that RUK feel extremely passionate about.  From the maintenance and cleaning teams to the tenants and our clients, we want everyone within a RUK building to feel part of a community.  There are many ways RUK strive to achieve


RUK are now Carbon Neutral!

                We are incredibly proud to announce that RUK is now Carbon Neutral! As a trading division of GUK, RUK have always had environmental sustainability form part of our core commercial culture, from the more efficient use of scarce resources, to actively supporting initiatives designed to reduce the


SIA Licences for RUK staff

RUK was launched as a direct result of client feedback, which emphasised the need for a front of house service that bridged the gap between security and a customer’s overall experience.  RUK in response created a model that incorporates, concierge style attributes, with high end customer service, whilst maintaining a high security presence. In order to


Reception UK launch new Personal Supply Packs (PSP)

Have you ever had a morning when everything goes wrong? You’re running late, the trains are packed, you ladder your brand-new tights and, to top it off, the temperature is freezing, meaning your lips are dry and sore. All of these can be fixed using Reception UK’s new Personal Supply Packs (PSP). These branded bags


GUK successfully pass ISO 27001 audit

We are pleased to announce that GUK (our parent company), successfully passed our ISO 27001 audit with no non-conformities (a rare achievement for a first audit). We are now ISO 27001 accredited. What is ISO 27001? ISO 27001 is the international standard which is recognised globally for managing risks to the security of information you