Latest News

Making a Great First Impression

First impressions are crucial in shaping perceptions and attitudes toward a company, and the reception area often serves as the initial point of contact. A positive first impression fosters trust, professionalism, and lays the groundwork for strong relationships with clients and partners. The reception area reflects the company’s brand image and values, signalling a commitment


Health and Safety: why accreditation matters

The health and safety of our employees is vital to RUK and GUK. We manage nearly 2,000 sites across the UK and employ around 800 staff members. Ensuring every single one of them can do their job in a safe environment means implementing robust health and safety procedures that get them home safely to their


How to recruit great staff, the RUK way

We’ve all heard the phrase ‘people are our greatest asset’, and at RUK we truly live by that ethos. It’s why we pay so much attention to the way we find and recruit high-calibre people at every level.


Receptionists: 3 ways to deliver excellent customer service

As a receptionist, you’re the face of a business – the first port of call for customers and clients. You’re the gatekeeper of a brand, and the gateway to a building. And dealing with people – whether that’s in person, on the phone, or online – is a core part of that role. But beyond


5 ways company values are key to business success

Strong company values are the foundation of any successful business. Regardless of the industry we work in, company values act as a set of standards that guide the way we operate – from the way we work alongside employees, to the way we communicate with our customers.


Lone working and wellness

Lone workers make up a large proportion of the UK workforce, so it’s important for us to understand how lone working affects wellbeing and health. Here, we look at some of the challenges faced by lone workers – particularly reception staff – and the steps we take to protect ourselves and our staff. Am I