This is Andra who has worked as a Guest Experience Manager since November 2019. She believes customer service is the most important element within her role.

Whether it’s speaking to the visitors, liaising with office managers, completing daily site inspections or assisting the maintenance and cleaning teams, good customer service underpins everything Andra does.

Andra has a number of qualifications which help guide her through her daily tasks, including Administrative Management, Secretarial and PA Diploma, plus Microsoft Outlook and Graphic design certificates. Through GUK/RUK’s MyPathway she has added to her CV by completing courses in Cyber Security, Terrorism, Health and Safety and first aid re-freshers.

Andra is an asset to the RUK team and lives by the mantra – “Wherever you are, be all there.”