Latest News
Health and Safety: why accreditation matters   We manage nearly 2,000 sites across the UK and employ around 800 staff members. Ensuring every single one of them can do their job in a safe environment means implementing robust health and safety procedures that get them home safely to their loved ones at the end of every working day or night.
How to recruit great staff, the RUK way   We’ve all heard the phrase ‘people are our greatest asset’, and at RUK we truly live by that ethos.
Receptionists: 3 ways to deliver excellent customer service   As a receptionist, you’re the face of a business – the first port of call for customers and clients. You’re the gatekeeper of a brand, and the gateway to a building. And dealing with people – whether that’s in person, on the phone, or online – is a core part of that role.
5 ways company values are key to business success   Strong company values are the foundation of any successful business.
Near miss reporting, and why it’s so important   Near misses are the almost-accidents that could – on another day, or in another moment in time – become real accidents. So it’s absolutely vital that we report and rectify them when they happen.
6 steps to boost employee engagement   For any business, employee engagement is key to getting the most from your staff and ensuring they stay motivated at work
RUK In Focus: RUK’s Marketing Ambassador Role in Action  
RUK In Focus: How we Tailor our Concierge/Residential Service to Every Client  
RUK In Focus: How We Improved Communications in a Multi-Tenanted Office Building  
Covid-19: GUK & RUK Show Why Training is Key in a Crisis  

01992 655 522  |  info@receptionuk.co.uk

20 Farringdon Road

Building: 20 Farringdon Road
Key Factors: Above and beyond services

We can all appreciate that for many of us, work can mean a long, repetitive day, doing the same journey, seeing the same people and completing the same tasks. At Farringdon Road they wanted to make the workplace a fun community to be a part of. The Head Receptionist took it upon herself to present event ideas to our client. The client appreciated the creativity and ingenuity, allowing the reception team to implement their ideas.

Several charity events have now been held on site, from cake sales for Macmillan to bikeathons for Sports Relief. In addition to the charity events, the reception team wanted to make use of the roof terrace and host screenings of sporting events, including the World Cup and Wimbledon. The area was themed for each event, including, artificial grass, strawberries with cream, drinks and deck chairs to make the area inviting. All quotes were obtained and presented by the Head Receptionist before implementation. These events were a great success and went down well with the tenants in the building and our client, who attended the areas themselves.

The events hosted at Farringdon are a fantastic example of the above and beyond approach that RUK staff have for customer service. They have helped to blend the divide between work and play in a professional manner, making the building feel more like a community.