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How to recruit great staff, the RUK way   We’ve all heard the phrase ‘people are our greatest asset’, and at RUK we truly live by that ethos.
Receptionists: 3 ways to deliver excellent customer service   As a receptionist, you’re the face of a business – the first port of call for customers and clients. You’re the gatekeeper of a brand, and the gateway to a building. And dealing with people – whether that’s in person, on the phone, or online – is a core part of that role.
5 ways company values are key to business success   Strong company values are the foundation of any successful business.
Near miss reporting, and why it’s so important   Near misses are the almost-accidents that could – on another day, or in another moment in time – become real accidents. So it’s absolutely vital that we report and rectify them when they happen.
6 steps to boost employee engagement   For any business, employee engagement is key to getting the most from your staff and ensuring they stay motivated at work
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RUK In Focus: How we Tailor our Concierge/Residential Service to Every Client  
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Covid-19: GUK & RUK Show Why Training is Key in a Crisis  

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RUK Service Excellence Awards 2018

Last week we held our first RUK Service Excellence Awards, celebrating the great successes and achievements of our staff and RUK in 2018. The event brought together employees, clients and managers for an evening of celebration. The night kicked off with an overview of 2018 by the Head of RUK, Natalie Moran. She highlighted RUK’s growth throughout the year and the promotion of two homegrown receptionists, who have now become RUK contract managers.

The focal point of our night were the Awards themselves. Our CEO Michelle Smith had the important job of announcing our RUK Service Excellence Awards winners.

Outstanding Performer of the year:  Sunny

Team of the Year:  Evelina and Castelle

Above and beyond award:  Charlotte

Before the event clients were given the opportunity to nominate employees they wanted recognised.  Individuals, teams and their stories were then presented anonymously to GUK senior management who voted for the winners.

After the awards ceremony the festivities continued as everyone enjoyed the venue and entertainment.

Thank you to everyone that came to support us and a huge well done to our winners and every one nominated.  We cannot wait to see what the event holds for RUK next year.