Latest News
Health and Safety: why accreditation matters   We manage nearly 2,000 sites across the UK and employ around 800 staff members. Ensuring every single one of them can do their job in a safe environment means implementing robust health and safety procedures that get them home safely to their loved ones at the end of every working day or night.
How to recruit great staff, the RUK way   We’ve all heard the phrase ‘people are our greatest asset’, and at RUK we truly live by that ethos.
Receptionists: 3 ways to deliver excellent customer service   As a receptionist, you’re the face of a business – the first port of call for customers and clients. You’re the gatekeeper of a brand, and the gateway to a building. And dealing with people – whether that’s in person, on the phone, or online – is a core part of that role.
5 ways company values are key to business success   Strong company values are the foundation of any successful business.
Near miss reporting, and why it’s so important   Near misses are the almost-accidents that could – on another day, or in another moment in time – become real accidents. So it’s absolutely vital that we report and rectify them when they happen.
6 steps to boost employee engagement   For any business, employee engagement is key to getting the most from your staff and ensuring they stay motivated at work
RUK In Focus: RUK’s Marketing Ambassador Role in Action  
RUK In Focus: How we Tailor our Concierge/Residential Service to Every Client  
RUK In Focus: How We Improved Communications in a Multi-Tenanted Office Building  
Covid-19: GUK & RUK Show Why Training is Key in a Crisis  

01992 655 522  |  info@receptionuk.co.uk

RUK In Focus: How Training Enables us to Offer a Flexible Reception Service

We’re proud to offer a flexible reception service to our clients. That flexibility coupled with our training program makes our receptionists one of a kind. All RUK receptionists, undertake bespoke embedded training utilising our Customer Service Excellence Program. They also receive more tailored training based on the unique requirements of their roles. We saw a

Covid-19: GUK & RUK Show Why Training is Key in a Crisis

During the height of the Covid-19 pandemic, we saw our front of house services hit the most due to office closures and home working. Many sites were temporarily reduced to one receptionist. A Building Manager at one specific site, who formed part of the wider RUK team was a vulnerable individual and it was deemed

No ad-hoc drama with RUK

With the summer holidays in full swing we know it can be a busy time with staff taking time off. RUK have been providing fully trained front-of-house staff for different types of properties for many years. Our ad-hoc cover service remains one of our most requested services. We tailor our reception and concierge services, providing

RUK Service Excellence Awards 2018

Last week we held our first RUK Service Excellence Awards, celebrating the great successes and achievements of our staff and RUK in 2018. The event brought together employees, clients and managers for an evening of celebration. The night kicked off with an overview of 2018 by the Head of RUK, Natalie Moran. She highlighted RUK’s